Data Protection
fuji9 Privacy Policy
Your privacy is a priority at fuji9. This Privacy Policy explains exactly what personal data we collect from players in the Philippines, how we use and protect it, and what rights you have over your own information. Please read this page carefully before registering or using any part of the fuji9 platform at fuji9.bio.
1. Data We Collect
When you register and use the fuji9 platform, we collect several categories of personal information necessary to operate the service safely and legally for players in the Philippines. The types of data we gather fall into the following groups:
- Account Information: Full legal name, date of birth, email address, username, and password (stored in encrypted form). This is required to create and verify your account and to confirm that you meet the 18+ age requirement.
- Identity Verification Documents: When required for Know Your Customer (KYC) compliance, we may request a government-issued ID, proof of address, or other documents mandated by applicable Philippine regulations. These documents are handled with strict confidentiality and used solely for verification purposes.
- Device and Browser Data: IP address, browser type and version, operating system, device model, screen resolution, and referring URL. This technical data helps us detect fraud, ensure platform security, and optimise your experience across mobile and desktop devices.
- Payment and Transaction Data: Deposit and withdrawal amounts, transaction timestamps, payment method references, and Philippine Peso (PHP) account details necessary to process financial transactions. We do not store full bank account numbers or card details on our servers — these are handled by our secure payment processors.
- Usage Data: Pages visited, games played, session duration, bet history, and in-platform interactions. This data helps fuji9 improve game recommendations, detect unusual activity, and personalise your experience within the platform.
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies as described in Section 3 below.
You are not required to provide more information than is necessary for the purposes described in this policy. However, failure to provide mandatory fields during registration may prevent you from accessing certain platform features or completing financial transactions.
2. Purpose of Data Use
fuji9 collects and processes your personal data only for clearly defined, legitimate purposes that are directly related to operating a safe, compliant, and enjoyable online gaming platform for players in the Philippines. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.
The primary purposes for which we use your data include:
- Creating and managing your player account, including verifying your identity and age
- Processing deposits, withdrawals, and all PHP-denominated financial transactions securely
- Providing customer support and responding to your enquiries promptly
- Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct
- Complying with applicable laws, licensing requirements, and regulatory obligations in the Philippines
- Improving the platform — including game performance, site navigation, and mobile experience — based on aggregated usage data
- Sending you important account-related communications such as transaction confirmations, security alerts, and policy update notices
- Supporting responsible gaming initiatives, including monitoring play patterns that may indicate problem gambling behaviour
Where we send promotional communications about new games, events, or offers, we will only do so if you have provided consent or where permitted by applicable law. You may opt out of marketing messages at any time by contacting our support team at [email protected]. Opting out of marketing will not affect your ability to use the platform or receive essential account notifications.
3. Cookies & Tracking Technologies
fuji9 uses cookies and similar tracking technologies — including web beacons and local storage — to make the platform function correctly and to understand how players interact with the site. Cookies are small text files stored on your device when you visit fuji9.bio, and they help us deliver a smoother, more personalised experience every time you return.
We use the following categories of cookies:
- Strictly Necessary Cookies: Required for core platform functions such as keeping you logged in, maintaining your session security, and enabling financial transactions. These cannot be disabled without severely impairing your ability to use the platform.
- Functional Cookies: Remember your preferences such as language settings, preferred game view, and notification choices. Disabling these may reduce the personalisation of your experience.
- Analytics Cookies: Help us understand aggregate player behaviour — such as which pages are visited most frequently and where users drop off — so we can improve the platform. These cookies collect data in anonymised or pseudonymised form.
- Security Cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats targeting your account.
Most web browsers allow you to control cookie settings through their preferences menu. You can choose to block or delete cookies at any time; however, blocking strictly necessary cookies will affect your ability to log in and use the platform. fuji9 does not use cookies to track your activity on third-party websites unrelated to our platform.
4. Data Storage & Security
fuji9 takes the security of your personal data seriously and implements industry-standard technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. All sensitive data — including passwords, payment references, and identity documents — is stored using strong encryption protocols, and access is restricted to authorised personnel on a strict need-to-know basis.
Your data is stored on secure servers with the following protections in place:
- SSL/TLS encryption for all data transmitted between your device and fuji9.bio
- Encrypted storage for sensitive fields including passwords and financial references
- Regular security audits and vulnerability assessments
- Access control systems limiting staff access to data based on role and necessity
- Incident response procedures to address any potential data breaches promptly
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations in the Philippines — including anti-money laundering record-keeping obligations. When data is no longer required, it is securely deleted or anonymised. While fuji9 uses best-practice security measures, no online platform can guarantee absolute security, and you are encouraged to protect your own account by using a strong, unique password and keeping your login credentials confidential.
5. Sharing Data with Third Parties
fuji9 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is shared externally only in limited, clearly defined circumstances that are necessary to operate the platform and comply with legal obligations.
We may share your data with the following categories of third parties:
- Payment Processors: Trusted, PCI-DSS-compliant payment service providers that handle your PHP deposit and withdrawal transactions. These providers receive only the minimum data necessary to process your transaction securely.
- Identity Verification Services: KYC and age verification providers engaged to confirm your identity and age in compliance with Philippine regulatory requirements. They process your documents under strict confidentiality agreements.
- Technology and Infrastructure Providers: Cloud hosting, security, and platform infrastructure vendors who support the technical operation of fuji9.bio. All such vendors are bound by data processing agreements that restrict their use of your data to the specific services they provide to fuji9.
- Regulatory and Law Enforcement Authorities: We will disclose your data to government bodies, regulators, or law enforcement agencies when required to do so by law, court order, or official regulatory request applicable in the Philippines or other relevant jurisdictions.
- Anti-Fraud and Security Services: Providers that help fuji9 detect and prevent fraudulent activity, money laundering, and account takeover attempts.
In every case where data is shared with third parties, fuji9 requires contractual commitments that the data will be used only for the stated purpose and protected to a standard equivalent to our own. We do not share personally identifiable information with game providers or advertisers beyond what is necessary for platform operation.
6. Your Rights Over Your Personal Data
As a player using fuji9, you have meaningful rights over the personal data we hold about you. fuji9 is committed to honouring these rights in a timely and transparent manner, consistent with applicable data protection laws in the Philippines.
- Right of Access: You have the right to request a copy of the personal data fuji9 holds about you. We will provide this information in a clear, readable format within a reasonable timeframe upon receipt of a valid request.
- Right to Correction: If any personal data we hold is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update some information directly through your account settings, or by contacting our support team.
- Right to Deletion: You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal obligations to retain certain records (such as transaction histories required for anti-money laundering compliance). We will advise you of any limitations on deletion at the time of your request.
- Right to Restrict Processing: In certain circumstances, you may ask us to limit how we use your data while a dispute or correction request is being resolved.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and we will cease such use immediately upon receipt of your objection.
- Right to Data Portability: Where technically feasible and legally applicable, you may request that we provide your data in a structured, machine-readable format so that you can transfer it to another service.
To exercise any of these rights, please contact the fuji9 support team by emailing [email protected] with the subject line "Data Rights Request" and a description of your request. We may need to verify your identity before processing your request. We aim to respond to all data rights requests within 30 days.
7. Protection of Minors
fuji9 strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect, store, or process personal data belonging to minors, and the registration process includes age verification steps to help enforce this requirement. If we become aware that personal data has been collected from a person under 18 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
Parents and guardians in the Philippines are encouraged to make use of parental control software and device-level restrictions to prevent minors from accessing online gaming platforms. If you believe that a minor in your household has registered with fuji9, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay. Protecting young people from exposure to gambling is a responsibility we take seriously, and it is supported by our broader Responsible Gaming programme.
8. Policy Updates & How to Contact Us
fuji9 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or the way we operate our platform. When material changes are made, the revised policy will be published on this page with an updated effective date, and we may notify registered players by email where the changes significantly affect their rights.
We recommend reviewing this Privacy Policy periodically to stay informed about how your data is being handled. Continued use of the fuji9 platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and may exercise your right to request deletion of your account data as described in Section 6.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to our support team:
- Email: [email protected]
- Subject line: Privacy Policy Enquiry
- Response time: We aim to respond within 5 business days
For general platform questions, you may also visit our FAQ page which covers common queries about accounts, payments, and platform rules.
Questions About Your Data?
Our FAQ has answers to the most common privacy and account questions from Filipino players. If you need direct help, our support team is ready to assist you.